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Approval Workflow Fails With Error 'GENERATE_PDF_BUYER #EXCEPTION 1' While Approving Standard Purchase Order or Blanket Purchase Agreement (Doc ID 2955993.1)

Last updated on AUGUST 11, 2023

Applies to:

Oracle Purchasing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to approve a Standard Purchase Order or Blanket Purchase Agreement, the following error appears in the approval flow and the document is stuck in In-Process status

GENERATE_PDF_BUYER
#EXCEPTION 1
User-Defined Exception

PO_COMMUNICATION_PVT.GENERATE_PDF(POAPPRV, NNNMMN-NNNNN, PO, PO_COMMUNICATION_PVT.GENERATE_PDF : Exception submitting concurrent request) Wf_Engine_Util.Function_Call(PO_COMMUNICATION_PVT.generate_pdf_buyer, POAPPRV, NNNMMN-NNNNN, NNNNN, RUN)


STEPS
1. Login to Purchasing Responsibility
2. Purchase Orders > Purchase Orders
3. Create a Standard Purchase Order (PO) or Blanket Purchase Agreement (BPA) document
4. Submit for approval
5. Document is stuck in In-Process status with above error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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